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what to expect on My First Visit

  • 1-on-1 direct care with your physical therapist

  • Education on expectations of physical therapy and interventions applied

  • Direct communication with your physical therapist

  • On-site payment

  • On-site follow up appointment scheduling

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how to prepare for my first visit

  • Arrive 10-15 minutes early for your scheduled visit

  • Wear comfortable clothing

  • Bring the necessary completed paperwork

  • Expect to be seen for at least 45-60 minutes

  • Provide payment for services at the completion of the session

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do you take my health insurance

  • No – Fortress PT is a stand-alone out of network clinic in which services are paid for on a “fee-for-service(s)” basis

  • A superbill with the necessary physical therapy coding for that day’s visit can be provided upon your request if you wish to submit to your health insurance yourself

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how to pay for your visits

  • Cash / credit / debit / check

  • HSA / FSA are also acceptable payments

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do I need a referral to see you

  • No – both NC and SC have “direct access” meaning you do not need a physician referral for physical therapy service(s) in order to get the care that you need

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do i need to keep coming to therapy

  • Once goals are fully attained within an appropriate timeline, it is highly advised to maintain a schedule of “check-ins” on an “as needed” basis (i.e. 1x/month)

  • Remember, once you cross the “direct access line”, you are essentially a patient at FPT for life – you have unlimited physical therapy access

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