what to expect on My First Visit

  • 1-on-1 direct care with your physical therapist

  • Education on expectations of physical therapy and interventions applied

  • Direct communication with your physical therapist

  • On-site payment

  • On-site follow up appointment scheduling

how to prepare for my first visit

  • Arrive 10-15 minutes early for your scheduled visit

  • Wear comfortable clothing

  • Bring the necessary completed paperwork

  • Expect to be seen for at least 45-60 minutes

  • Provide payment for services at the completion of the session

do you take my health insurance

  • No – Fortress PT is a stand-alone out of network clinic in which services are paid for on a “fee-for-service(s)” basis

  • A superbill with the necessary physical therapy coding for that day’s visit can be provided upon your request if you wish to submit to your health insurance yourself

how to pay for your visits

  • Cash / credit / debit / check

  • HSA / FSA are also acceptable payments

do I need a referral to see you

  • No – both NC and SC have “direct access” meaning you do not need a physician referral for physical therapy service(s) in order to get the care that you need

do i need to keep coming to therapy

  • Once goals are fully attained within an appropriate timeline, it is highly advised to maintain a schedule of “check-ins” on an “as needed” basis (i.e. 1x/month)

  • Remember, once you cross the “direct access line”, you are essentially a patient at FPT for life – you have unlimited physical therapy access

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Contact Us

Hours of operation 

Monday:  6:30-7:30pm

Tuesday:  6:30-4:30pm

Wednesday:  6:30-7:30pm

Thursday:  6:30-4:30pm

Friday:  10:00-2:00pm

*Saturday:  9:45-11:00am

Sunday:  Closed

*By appointment only

contact us

400 N Polk St, Unit A

Pineville, NC 28134

Email: Amy@fortressphysicaltherapy.com

Call/Text:

980.272.8044